I am so impressed with Matrix Richards Bay. This happened before I even went to the store, I called first and was treated so graciously by Mariette on the phone. I am not tech savvy in the least and she treated me with dignity and respect. Therefore I had to go to the store and was pleasantly surprised that this customer care was the norm in the store. C.J is such a gentleman and a role model to his employees. This filters down to his customers. Thank you team for the wonderful service.