People always talk when they get bad or rude service, but hardly ever when they get great service. This is one of those unique experiences. We had a laptop computer hardware problem, detail is superfluous. This is a story about Matrix Computers in Constantia Kloof, in the Checkers Hyperama Centre, off 14th Ave. They were not our first choice, we tried Computer Mania first, they tried to sell us a new computer, informing us the sick laptop cannot be saved. Then we went to Incredible Connection, needless to say we left without even talking to a technician, because we were simply ignored, as they usually do. In desperation we rushed to Matrix Computers. We were met by a friendly and very helpful gentleman called Darius Strauss. He explained the possible severity and repair cost of the problem to us, but never the less, booked the computer in to be properly examined. Two days later we got a phone call and were told to come and fetch our computer, it is working perfectly. Base service fee R250 plus a strip and reassemble fee of R300 later, our computer is working like a dream. That is it, not a cent more. Once Darius opened the computer, he realised the problem wasn't so severe as originally suspected , and he could easily fix the problem. Thank you Darius Strauss and Matrix Computers. At least there are still people in this world who takes pride in dispensing service and helping people, not only trying to make the biggest possible profit they can squeeze out of unsuspecting clients. No Computer Mania, we didn't need to buy a new R10 000 computer. No Incredible Connection, we will never subject ourselves to your disgusting arrogant bad service. Yes Matrix Computers and Darius Strauss, you will definitely see us again.

I must say after a terrible experience at a different pc company we went to Matrix in Northgate everyone was so helpful and I want to thank Chase for helping us install our hard drive and being so nice. we were having such a bad day and he really provided us with the best service thank you Chase!!

#Matrixwarehouse I LOVE to walk into the shop,, does not matter how busy they are, they will greet and tell you they will be with you now. Super great service and knowledge

"Best of the Best, love them all. Great deals and affordable to me. Matrix is part of my family. They have the greatest giveaways and their competitions are awesome ❤"

"My best experience was when I went to Matrix Warehouse in Centurion looking for headphones for my daughter, the staff were amazing, friendly and very helpful. My daughter and I had a beautiful shopping experience there and got beautiful bright coloured headphones that she loves so much."

"My best experience with you guys was during my visit to Matrix Warehouse, the Centurion branch. I had an issue with desktop computer that was making an awfully loud noise. I gave it to the technician at the back of the store and as i was explaining to him what is happening he plugged it in and found the problem. I took my computer home the same day fixed. They have real good customer service and excellent turnaround time with repairs. I even learnt things about my computer i never even knew 😅😅🤭"

"The best experience I have with Matrix Warehouse was being assisted by the most friendly and willing staff ❤😍"

"Matrix Warehouse you only get the best experience ever, they have friendly technicians who are always ready to help I had a problem with my laptop and they fixed it at an affordable price. I recommend them to everyone."

"The best service I have ever received at Matrix Warehouse I paid early morning and received the item a few hours later. I have never experienced service like this before. I will absolutely send more business your way if this is the kind of service you deliver and one can expect. Keep up the efforts, it doesn't go unnoticed. The management is very good and organized, professional service and friendly personnel. ❤️💯%✔️"

"My best experience with Matrix Warehouse was a few years ago when I went to the Woodmead branch in Sandton to buy Graphics cards for my Mining Rig 😅. I was blown away with the amount of knowledge the staff had about what i was looking for exactly. They did not have stock that day but made a request and within no time my graphics cards arrived. I felt so special that they ordered stock a specially for me. I felt like i made friends and felt so welcome. Love it 😀😀😀 Matrix Warehouse"

I Was recently at your Kolonade retail park branch to procure a graphics card and a power supply unit. The two technicians at the back, best described as Asterix and Obelix, helped me with tremendous fervor and absolute success. To elaborate: I Returned the power supply as faulty and it was swapped, and received glorious, nay, legendary advice (worthy of much praise and merit) upon initial purchase of said goods. It is therefore, when all is measured, my great and honourable duty to bow humbly before said men, and pray that they be blessed for the kindness showed to me that day. Furthermore, I can only contemplate on the great (and clearly genius) mind that employed said men into the service of your mighty company. You have made me, a humble customer, happy. It is something that the world is in dire need of, just like your company it seems.